Unicentric: ASP Hosting
Unicentric provides a comprehensive hosting service to our customers. Unicentric's hosting service (ASP) includes the following:
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Hardware Provisioning-all backend server hardware
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Server Software-all backend server software including upgrades
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Customer Data-is backed-up on a daily basis and taken off site weekly
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Built-in Disaster Recovery
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Tier 1 Data Center-highest level security data center (its what banks use)
- Servers are on raised air cooled floors
- Battery back-up (short term power loss)
- Diesel Generator power back-up (long term power loss)
- Multiple Internet connectivty lines coming in
Unicentric's Data Center
For Unicentric's ASP service, hardware and software applications along with customer data are hosted with our partner, SunGard Availability Services. SunGard is a leading provider of carrier-neutral datacenter and outsourced IT services, with 13 datacenter locations across the U.S. An ISO 9001:2000-certified provider, SunGard's services include colocation, managed hosting, business continuance & disaster recovery, and IT consulting.
Fast Facts about SunGard:
Founded in 1997
Serving over 850 customers
13 U.S. data centers
Consolidated EBITDA Positive
150,000+ sq. feet of raised floor space
ISO 9001:2000 certified
125 Gbps of network capacity under management
The Pittsburgh Internet Data Center (IDC) is a fully-staffed, technologically advanced center offering 14,000 sq. feet of raised floor space, redundant power, redundant carrier-neutral network services, early warning fire detection systems, extremely high levels of physical and network security, and consistent environmental controls. SunGard built this center with a Cisco Powered Mesh Internet Platform and it has been engineered to avoid any single point of failure in our connectivity, power, or HVAC, allowing us to offer our clients reliable network uptime.
Space and Power
SunGard assigns space in the data center either by individual cabinet or by a suite configuration. They work with each customer to determine the most efficient way to utilize floor space. SunGard provides access to a power infrastructure that includes redundancy in its internal systems such that clean power can be continuously available 100% of the time.
Floor Type
SunGard-Pittsburgh has 18" raised floors. All cabling is stored beneath the raised floors for maximum organization and cooling. The HVAC units on the raised floor are designed to intake air through the top, and expel cooled air into the plenum beneath the raised floor.
Network Connectivity
All power and network cabling runs under the raised floor and is laid out along different cable runs, to avoid crosstalk and similar problems. All network and power distribution panels, switches, DXCs, etc. are accessible by operations technicians and remain locked at all times.
Staff
The datacenter is staffed with trained and certified experts who operate proactively and quickly respond to our customers' needs. The Network Operations Center (NOC) is always open.
The SunGard Difference
Process driven focus - ISO 9001:2000 certified provider
Access to critical information through SunGard's proprietary system, FlowTrackTM
Recovery workspace in a hardened datacenter environment
Responsive technical staff available 24 x 7
Partnerships with industry leading companies for quick provision of returnable and pre-configured "swing gear" hardware
Multiple carrier relationships support interim connectivity needs
Capabilities
Quick-ship platforms, application failover
Dedicated cabinet space in SunGard datacenters
SunGardNetTM or point-to-point circuits for data replication
Access to SunGard's premier facilities and colocation services
For more information on SunGard, Unicentric's hosting partner, please visit http://www.availability.sungard.com/
FlowTrackTMSunGardNetTM and SunGardTM are registered trademarks of SunGard Availability Services
