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Unicentric's Service XpertTM is an adaptable suite of products
for inpatient, outpatient, rehabilitation and long-term care
providers across North America.  It is designed to integrate,
manage, and track the care lifecycle.  Service Xpert is adapted
to each organization's best practices through integrated design
tools that make customization easy and affordable.

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Features
Service Xpert unifies service delivery into a single framework for increasing efficiency and improving quality of service.  Its unique architecture ensures the system will adapt to the current and future requirements of your clients, staff, payers, and auditors.  The system employs familiar screens for client management, scheduling, and record management to simplify training and acceptance across your organization.  Unicentric's flexible pricing plans and customization tools ensure delivery of the solution you need at a price you can afford. 

Electronic Medical Records
Streamline management and storage of charts, notes, and other documents.  Convert existing paper documents into electronic records.  Organize information through an integrated document management system.

Integrated Billing
Connect the point of service with back office operations to reduce billing cycles and increase billing accuracy with Unicentric's xBillTM.  Coordinate scheduling, client, service, and payer information through one interface.  Comply with HIPAA EDI rules.

Customize Screens, Workflow and Reporting without Programming
The xDesign SuiteTM allows authorized users to duplicate paper forms in electronic format and integrate them into an electronic workflow.  The toolset has a menu-driven, drag-and-drop interface for easy design and use.

Client Management
Manage individuals and groups of clients.  Restrict access to clients by staff credentials.  Manage attendance at individual and group sessions.

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Scheduling
Share staff calendars to coordinate schedules.  Review and approve auto-generated staff time sheets.  Coordinate, track, and understand time spent across programs, departments, locations, and staff. 

Case Management
Consolidate all of the case activities of clients or groups of clients into electronic case files to increase the efficiency of case management.  Manage and reference the case histories of clients from any location. 

Service Modules
Service Modules support your specific data capture, workflow, and reporting needs for clinical counseling, practice management, medication management, rehabilitation, and more.

Extranet
Enable clients, vendors, and funding sources to access and post information through secure or public Web spaces.

Ink-on-Paper Technology
Unicentric's xInk Digital Writing SystemTM integrates your database with forms completed by hand, saving hours previously spent on manual data entry.  Capture client and staff signatures electronically and as an original paper copy.   

Key Benefits Key Benefits
  1. Adapt workflow to support existing and emerging requirements
  2. Integrate case, clinical, and financial management systems
  3. Access the Web-enabled system through the Internet or an intranet
  4. Eliminate delays and gaps in service.
  5. Minimize billing cycles and optimize revenue.
  6. Share data among authorized users.
  7. Support multiple patient and facility types in one system.
  8. Comply with HIPAA and other regulations.
  9. Digitize paper forms and paper-based processes.
  10. Integrate and exchange data with payers, vendors and in-house systems.
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Is your organization in a different industry or have unique needs?
Off the shelf solutions don't always fit.  Unicentric software is built with a methodology that can easily extend to the development of custom solutions. Building off of existing modules where possible, our design and build process can deliver a custom solution at the right price.

For more information, contact a custom solution specialist.